Thanks to AI, our Genies allow a natural and fluid exchange, like a real discussion. No more rigid menus and imposed choices: the cruise operator dialogues with his assistant, explains what he likes, and builds his stopover program in complete freedom.
Immersive podcasts, treasure hunts, interactive guided tours...
All content is generated on demand, according to the preferences and pace of the traveller. Each cruise operator has a unique experience, far from standardized supports.
No need to learn a new tool.
Our Genies adopt the codes of the applications already used by travelers. And for even more convenience, everything can be controlled by voice, without having to type a single word.
Our Genies rely on an ultra-local data base, collected in the field and updated continuously. It is this wealth that allows them to identify the ideal program and to generate content with high added value.
Our Genies respond instantly to cruise passengers' questions, in their original language, with personalized recommendations. Improved customer service with no additional burden on your teams.
Thanks to tailor-made experiences and real interaction, the Genies improve the overall perception of the stopover. The result: happier, more loyal customers.
Because they better understand the desires of travelers and support them in their choices, our Genies increase the rate of selection of excursions, including last-minute ones.
Direct support at the reception or on board, fewer repetitive questions and complaints to manage, the Genies lighten the mental and operational burden on the teams.
Each interaction with a Genie generates insights into the real expectations of passengers. You access anonymized but rich data, to better understand, anticipate and manage your offer.
With a unique technology, a human tone and real added value for the passenger, Genies become a powerful marketing argument to seduce and retain travelers.
With Genie, you only need to chat — in writing or speaking — to get personalized answers. No technical skills required: the interface adapts to all profiles (languages, ages, levels of education). An inclusive solution, in line with the current expectations of travelers.
Thanks to our matching technology, our highly accurate databases, and our conversational design, Genie guides visitors far beyond traditional tourist locations. A powerful lever to enhance all the assets of your city, streamline flows and intelligently distribute visits throughout the country.
Each traveller benefits from a personalized program, built in real time according to their tastes. Podcasts, treasure hunts, cultural recommendations: the content is adapted to everyone for an autonomous, enriched and memorable exploration.
Each interaction with Genie generates anonymized data: routes, feedback, attendance.
These insights allow you to:
• Better understand tourist flows,
• Evaluate the real impact of cruises on your territory,
• Building digital twins for urban management,
• Adjust your hosting strategy in real time.